A pre-order is an order placed for an item that hasn’t been released or is not currently in stock. They’re shipped to the customer once available. Pre-orders allow customers to order products before they are available.

Our customers have 24 hours to change/cancel an order.

Please contact us immediately by email: [email protected] ; if you need to make any changes or cancel your order.

For order canceling we charge additional fee 35 USD per each order.

If more than 24 hours have passed, due business specification we cannot issue order cancel/change, as all of our products are exclusively on pre-order - we order all the necessary spare parts for each client individually.

Once your order has shipped, you will receive tracking information via email. If you haven’t received an email, please contact us and we will resend you the tracking information.

New tracking numbers usually take about 24 hours to activate from the time you receive your shipping confirmation. If it’s been more than 24 hours and your tracking number still isn’t working, contact us and we’ll help ensure you get your package!

We ship within 35 business days after placing an order. Delivery takes about 30 business days, all depends covid-19 situation in your country and post office workload. But in practice we deliver orders faster.

We are not responsible for Import duties, but we can help and provide smaller invoice to avoid big tax payment

It’s a custom made items done on pre order. All sales final, items are sold as is. Final sale items cannot be returned, exchanged. No warranty and returns.